Fallsview Casino

Contact Our Support Team

Our dedicated customer support team is available to assist you with any inquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all our valued players across Canada.

Available Communication Channels

We offer multiple convenient ways to reach our support specialists. Choose the method that best suits your needs and urgency level:

  • Live online chat available 24/7 for immediate assistance
  • Email support at [email protected] for detailed inquiries
  • Phone support at 1-855-374-5544 during business hours

Support Department Specializations

Our specialized teams handle various aspects of your gaming experience. Technical support addresses platform issues and game functionality. Account services manage deposits, withdrawals, and verification processes. Responsible gaming support provides assistance with gaming limits and self-exclusion options, ensuring compliance with Canadian gaming regulations and promoting safe gaming practices for all players.